NO OUTSIDE FOOD OR BEVERAGE
There is no outside food or beverages allowed inside the DCU Center. This is strictly enforced. We will have concession stands open with options for your indulgence.
NO BAG POLICY
Small purses/wristlets of a MAXIMUM SIZE of 8 x 10 inches will be permitted. Medical bags and diaper bags will be allowed and will be checked prior to entry. All other bags such as cross body, larger totes, back packs, duffle bags, etc. will NOT be permitted for public, ticketed events (such as sports games, concerts, children's shows)
MOBILE FRIENDLY OPTIONS
Tickets purchased on Ticketmaster.com are easily accessed through the app.
Download Ticketmaster to your phone prior to the event, and then sign in, and your tickets will download to your wallet. Having this ready upon entering will ensure a smooth and contact less entrance process.
USE DESIGNATED ENTRANCES
Please check your ticket & our social media 24 hours prior to the event you are attending. Door options may change based on social distancing guidelines per event. Please maintain your distance from other patrons while waiting in line to pass through security.
ARE PROFESSIONAL CAMERAS ALLOWED?
Cameras with detachable lenses are not allowed. Only approved media may bring in large scale cameras. Photography/ Videography on your cellphone is permitted.
Prohibited items include items which could be used as a weapon, unlawful substances, bottles or cans, helium balloons, laser pens, umbrellas, backpacks, knapsacks, luggage, coolers, parcels, briefcases, tablets and like articles. Please note that guests with prohibited articles will be turned away at the entrances.
Event attendees may be subject to a search upon entering the facility. Security Screening (walk-through metal detector or security wand) may be conducted for public Arena events. If deemed necessary, pat downs may be conducted. Patrons should plan to arrive earlier than normal, with their ticket and limited belongings, to allow for this enhanced security process.
No refunds or exchanges. Patrons are not allowed to exit and re-enter the facility during events.
IS THERE A SMOKING SECTION?
No, there is no smoking section or smoking-entry while attending an event. Use of smoking inside the facility is NOT allowed – including Juuls & Vapes.
Please note that facility and or event management reserves the right to alter these policies at any time.