DCU Center
New England's Premier Arena & Convention Complex
POSITION: Usher / Guard
DEPARTMENT: Operations
FLSA STATUS: Non-exempt
SMG, the leader in privately managed public assembly facilities, has immediate openings for event Ushers at the DCU Center in Worcester, MA 01608.  These are part time, event related positions.  No set schedules or hours.
This position is responsible for patrolling all areas of property and security doors, ensuring the safety of all guests, employees and contract labor while on premises; securing property during move in/out trade shows, conventions or events.
Duties and Responsibilities 
Secures property
Locks and unlocks facility doors
Conduct routine property walks
Direct guests through metal detectors, to seats or other locations
Responds to emergency situations
Interacts with the public and all levels of management and fellow employees
Secured the safety of all individuals on the premises 
Appropriately deals with “unruly” people
Works independently, and judges and assesses situations for immediate response
Education and Experience
High school diploma or GED minimum
Skills and Abilities
Ability to work with minimal supervision
Strong customer service skills
Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
Ability to work irregular hours including, night shifts, weekends and holidays
Professional presentation, appearance and work ethic
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
This position will require a large amount of walking, climbing, stooping, and possibly heavy lifting. Position requires work in both indoor and outdoor settings. This position may be subjected to adverse conditions, including contact from hostile people.
Other Qualifications  
Ability to work flexible hours including daytime, evening, overnight, weekends and holidays, as needed
Must be able to speak, read and write English 
Must have professional attitude and appearance
Must be at least 18 years old
Please go to the Employment page of dcucenter.com and apply thru the job-specific link:
To be considered for any open position, you must complete the application process completely through the link provided.  Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.
Nicole Murray
DCU Center
50 Foster Street
Worcester, MA 01608
Accepting applications from 7/31/18 until filled.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.  VEVRAA Federal Contractor