DEPARTMENT: Box Office
SMG, the leader in privately managed public assembly facilities, has immediate openings for Box Office Skate Shack/DCU Center Box Office Ticker Sellers at the Worcester Common Oval and the DCU Center in Worcester, MA 01608. These are part-time, outdoor positions at night and on weekends. No set schedules or hours.
Responsible for TICKET FULFILMENT, MONEY TRANSACTIONS AND CUSTOMER SERVICE for skate admission and rentals at the Outdoor Skate Rink.
Duties and Responsibilities for Skate Shack:
Duties and Responsibilities for Main Office, if applicable:
Education and Experience
High school diploma or general education degree (GED)
1 to 3 months related experience and/or training
Or equivalent combination of education and experience
Box office or guest services background preferred
Skills and Abilities
Ability to count money, make change accurately
Ability to listen and follow instructions
Ability to input data into a computer to record sales transactions
Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
Good problem solving skills and organizational ability
Ability to work independently and as a member of the team
Good customer service skills and sense of public relations
To perform this job successfully, an individual must have some knowledge of computers. Experience in computerized ticket systems preferred.
Ability to work the ticket window with minimal supervision
Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
Must be able to speak, read and write English
Must have professional attitude and appearance
Must be at least 18 years old
Cash handling positions require a background check.
To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.
50 Foster Street
Worcester, MA 01608
Accepting applications from 12/11/2018 until filled.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor