Director of Food & Beverage

DEPARTMENT: Food and Beverage

REPORTS TO: Savor Regional Manager and Facility General Manager



ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Director of Food & Beverage at the DCU Center in Worcester, Massachusetts 01608.


  • Markets Food and Beverage Services to clients and establishes Food and Beverage controls
  • Creates Food and Beverage sales projections and budgets for facility events
  • Develops event work plans including scheduling and ordering, and assigns appropriate duties to subordinates
  • Reviews food and beverage lists submitted by each department manager to determine that sufficient items are ordered weekly
  • Oversees Food and Beverage operations during events to ensure client satisfaction
  • Maintains cost and quality control standards
  • Inspects food service facilities to ensure that equipment and buildings meet requirements of state and local health laws as well as internal regulations
  • Analyzes information concerning facility operation such as daily food sales, patron attendance and labor costs to prepare budget and to maintain cost control of facility operations
  • Inspects and tastes prepared foods to maintain quality standards and sanitation regulations
  • Supports other Savor accounts when appropriate


Manages subordinate Catering, Concessions and Chef/Kitchen supervisors and is responsible for the overall direction, coordination and evaluation of any of these units. The Manager carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring and training employees as well as planning, assigning and directing work, appraising performance, rewarding, disciplining employees in conjunction with Human Resources.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to move around the facility, stand for long hours during events and to talk and hear. This position may require work inside or outside of the building, as needed by events.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's Degree in Food and Beverage Management or related field preferred
  • Minimum of 5 years' experience in a Food and Beverage management level position including financial management skills
  • Catering management experience is required
  • Experience in a multi-purpose entertainment facility preferred
  • Proven track record of exceeding customer service and quality standards required
  • Knowledge of Microsoft Office
  • Experience with Appetize preferred


  • Excellent organizational and planning skills
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to work with limited supervision
  • Ability to interact with all levels of staff including management
  • Ability to work irregular hours as dictated by the event schedule, including nights, weekends and holidays
  • Ability to travel as needed


The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee

This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter which includes salary requirements using the link below:

To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.


HR Manager
DCU Center
50 Foster Street
Worcester, MA 01608


Accepting applications from 11/18/19 until filled.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor