DCU Center
New England's Premier Arena & Convention Complex
POSITION:   Counter Staff

DEPARTMENT:             F&B – Figs & Pigs—café at DCU Center

FLSA STATUS:   Part Time



SMG, the leader in privately managed public assembly facilities, has immediate openings for Counter Staff for the new restaurant attached to the DCU Center in Worcester, MA 01608.  These are part time positions of 10-15 hours per week.



This position consists of taking food orders and serving customers and providing a pleasant experience for each guest.


Duties and Responsibilities

Take food orders and offer suggestions to enhance the guest’s experience

Serve pastries and soups

Provide beverage service

Maintain clean dining area and rest rooms

Restock supplies and condiments as needed

Setup of the front line

Breakdown and cleanup of front line and dining area

Handle cash and credit transactions


              Education and Experience

High school diploma or general education degree (GED)

Must be TIPS Certified



Skills and Abilities

Strong customer service skills with positive attitude

Excellent organizational skills

Comfort working in a fast paced environment

Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management

Professional presentation, appearance and work ethic



              Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position will require a large amount of standing, walking, stooping, and possibly heavy lifting



Other Qualifications 

Ability to work flexible hours including daytime, evening, weekends and holidays, as needed

Must be able to speak, read and write English

Must have professional attitude and appearance

Must be at least 18 years old



Cash handling positions require a background check.



External Applicant:https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000417684806#/


Internal Applicant: https://recruiting.adp.com/srccar/nghome.guid?c=1152751&d=InternalCareerSite&r=5000417684806#/


To be considered for any open position, you must complete the application process completely through the link provided.  Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.


Nicole Murray

HR Manager
DCU Center
50 Foster Street
Worcester, MA 01608

Accepting applications from 9/27/18 until filled.


SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.  VEVRAA Federal Contractor