DCU Center
New England's Premier Arena & Convention Complex
POSITION: Bartender
DEPARTMENT: Food and Beverage
FLSA STATUS: Non-exempt
 
SMG, the leader in privately managed public assembly facilities, has immediate openings for Bartenders at the DCU Center in Worcester, MA 01608.  These are PART-TIME, event related positions. 
 
Summary  
This position is responsible for providing high quality customer service during all events, to achieve customer satisfaction and accurate accounting of all transactions, including inventory. 
Duties and Responsibilities 
Sets up and services individual beverage locations
Enforce all liquor laws
Maintain proper sanitation of work area
Follow proper safety practices in the work area
Provide pleasant and efficient service to customers
Reports to Food and Beverage Personnel in appropriate uniform, for assigned location
Prepares all beverage items for sale in the stations
Sells to customers, charging amount indicated on SMG price list
Receives and properly handles cash and/or tickets
Accurately verifies all cash and liquor inventory with supervisor
Verifies cash register is programmed properly, according to SMG approved sales process
Follows Bar Procedures and regulations which apply to the beverage operations and the SMG FOOD and Beverage Division
Requests identification for every guest purchasing alcohol
Performs other related duties as assigned by Food and Beverage Manager
 
Education and Experience
High school diploma or GED
Must have basic working knowledge of bar operation
Must have a pleasant personality and a neat appearance
Must be TIPS or LEAD Certified
 
Skills and Abilities
Must have ability to take directions and effectively perform the work
Must have sufficient math ability to accurately count and handle money
Must have basic working knowledge of cash register and cash handling procedures
Must be able to stand/walk for the duration of shift
Must be able to carry and lift, according to industry standards
Must speak and understand English well enough to read and understand safety policies and procedures converse with customers, supervisors and employees
Positive, customer service oriented attitude at all times
Strong knowledge of sanitary practices
Maintains proper grooming and dress code standards
Work ethic encourages strong urgency and quality in a team environment
Ability to work with other staff members in the facility
Ability to undertake and complete multiple tasks
Attention to detail
 
Other Qualifications  
Must be at least 21 years of age
Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
 
Physical Demands
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting.  Must be able to lift 25 lbs. to waist. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Cash handling positions require a background check.
 
TO APPLY:
Please go to the Employment page of dcucenter.com and apply thru the job-specific link:
 
External:
 
Internal:
 
 
To be considered for any open position, you must complete the application process completely through the link provided.  Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.
 
Accepting applications from 8/14/2018 until filled.
 
Nicole Murray
HR Manager
DCU Center
50 Foster Street
Worcester, MA 01608
 
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply.  VEVRAA Federal Contractor